Overview

This Shipping Policy outlines how we handle processing and shipping of physical products. We focus on prompt, secure delivery and transparent communication throughout.

Order Processing

Orders are processed during regular business hours once payment is confirmed. High demand or holidays might result in slight delays. Any significant delays will be communicated promptly.

Shipping Methods

We partner with reliable couriers and postal services for dependable delivery and tracking. Available options depend on your location.

Estimated Delivery Times

Delivery times vary by destination. Domestic shipments usually arrive in 5–14 business days, while international deliveries might take 10–21 business days.

Shipping Restrictions

Some regions may have import controls or delivery restrictions. Customers must ensure their addresses are accurate and deliverable.

Lost or Damaged Shipments

If your order is lost or damaged, contact us immediately. We will liaise with the courier to find the best solution, potentially involving a replacement or refund.

Customs Fees and Taxes

International orders may incur customs fees or taxes as determined by local authorities, which are the recipient's responsibility.

Delivery Confirmation

Once a courier confirms delivery to the provided address, responsibility transfers to the recipient.

Policy Revisions

We may update this Shipping Policy from time to time. Changes will be posted on this page.